AssetPro brings over 25 years of hands-on experience managing commercial property in Auckland’s central business district — from premium office towers and B-grade commercial buildings to retail spaces across the Viaduct precinct. One principal. Direct accountability. No rotating account managers.
Lo Cheng’s career in Auckland’s CBD began with managing premium and B-grade office towers for Augusta Funds Management — one of New Zealand’s most respected commercial property firms. That experience covered everything from multi-level tenant coordination and BWOF compliance to lift maintenance contracts, base building services, and complex OPEX reconciliations across high-rise assets.
Today, AssetPro manages office and retail space in the Viaduct precinct, bringing that same institutional-grade rigour to a boutique operation. The difference is that owners deal directly with Lo — not a junior property manager reading from a template.
CBD commercial properties have specific demands that suburban assets do not. Higher tenant density, stricter compliance requirements, more complex building services, and a competitive leasing market that rewards proactive management. AssetPro handles all of it.
Multi-tenanted office buildings require disciplined OPEX management, lift and HVAC maintenance contracts, after-hours access systems, and responsive tenant communication. We manage both premium and B-grade assets, tailoring the approach to the building’s market position and owner objectives.
The Viaduct and Wynyard Quarter are home to some of Auckland’s most sought-after retail tenancies. We handle lease negotiations, turnover rent clauses, fit-out approvals, and the operational coordination that keeps retail precincts running smoothly — from waste management to signage compliance.
Many CBD assets combine office, retail, and sometimes parking across a single title. Managing these requires clear OPEX allocation, distinct tenant communication strategies, and a deep understanding of body corporate obligations where they intersect with commercial leases.
The large agencies — Colliers, CBRE, Bayleys — have CBD offices and big teams. But their model is built on volume. Your building is one of dozens assigned to a single property manager, who may change every twelve months. Maintenance requests sit in a queue. Owners get templated reports. Strategic conversations happen once a quarter, if at all.
AssetPro operates differently. Lo Cheng is the person you call — and the person who answers. Every maintenance request is triaged through ARIA, our proprietary operations platform, which means nothing falls through the cracks. Your tenants get faster responses. Your building gets more attention. And you get honest, direct advice from someone with 25 years of context — not a rotating cast of graduates.
Every service is delivered directly by the AssetPro team — not outsourced, not subcontracted.
Lease administration, rent reviews (fixed, CPI, and market), renewals, arrears management, and tenant relationship coordination across multi-tenanted CBD buildings.
All reactive and planned maintenance managed through ARIA — from HVAC and lift servicing to plumbing, electrical, and fire compliance. Over 100 vetted Auckland contractors on our network.
Building Warrant of Fitness management, IQP coordination, annual compliance reporting, and council liaison. Critical for CBD high-rise assets with complex specified systems.
Annual operating expenditure budgets, quarterly wash-ups, and transparent reconciliation. Particularly important in multi-tenanted CBD office buildings with shared services.
Capital expenditure planning, lease expiry profiling, market positioning advice, and value-add strategies. We help owners make informed decisions about their CBD assets — not just maintain them.
“Lo brings a pragmatic and solution based approach to property matters; recognising the need to adapt to market changes and address matters of dispute and risk head on.”— Dave Compton, Director, Construct Legal
Whether you own an office tower, a retail tenancy in the Viaduct, or a mixed-use building in the city centre — talk to Lo Cheng about what hands-on, accountable management looks like.
Talk to our team